(FAQ) Frequently Asked Questions:
How do I get my
We will ship your prints via the US Mail in photo-protective packaging.
Turnaround time depends on our current workload, but generally you
should allow 4-6 weeks for delivery.
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How will the
All images are captured with professional digital cameras through
professional lenses. The same professional cameras and lenses used by many of the top
professionals around the world to capture images for things like magazines,
where only the best will do. The high resolution capabilities of the cameras
and lenses we use not only make the smaller sized prints look
amazing, but also allow us to print large poster sized images while still maintaining a extremely high degree of image
When we receive your order, prior to printing,
we will do custom pre-print processing
What this means is, we use professional image editing software to
make adjustments to each image individually in order to make it it's
very best. This process is
all done by hand, as each image will vary from the next. Brightness, contrast, color tint,
color saturation and sharpness will all be adjusted for optimum quality
prior to printing. The image will then be custom
cropped if needed.
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my images be cropped?
Every image is subject to two types cropping situations,
Custom Cropping or Forced Cropping.
Custom Cropping is when we crop the image to make it more pleasing to the eye. This might happen
for example, in order to bring the participant closer within the frame, or to move them closer
or farther from the center. All images are custom cropped (if necessary) free of charge prior to printing. If you have a special request regarding how you would like a particular image cropped please let us know. If not, just leave it to us.
Here is an example of a before and after custom cropped image
image was shot a little loose to allow for cropping
later. In these cases we take it upon ourselves to
crop the image to it's visual best prior to
printing. If you have a special cropping request when
ordering feel free to let us know.
final image after custom cropping.
Forced Cropping occurs when we print to a paper size that is a different aspect ratio then the image itself.
This happens on all 8x10 and 11x14 sized prints. This is because the aspect ratio of the images coming from
most cameras is different then the aspect ratio of 8x10
or 11x14 sized paper. The closest aspect ratio from our cameras to an 8x10 sized print is a 8x12 sized
print. The closest to 11x14 is 11x17. So, by ordering an 8x10
or 11x14 some of the image will be cropped out (missing) from the
proof image you viewed online or purchased at our booth. In some cases it's ok, as there may be a lot of room on the top or bottom that can afford to be lost, such as a lot of extra sky or
grass, much like the example image above. Other times however (in the case when the image was shot close to begin with) we may have to end up loosing a critical part of the picture.
For example, here's an image of a baseball player that was shot vertically from head to toe with very little ground or sky included. By ordering an 8x10 of that image the
player's left foot will not appear in the final print. But, if an 8x12
is ordered, the entire image is printed.
4x6, 8x12, 11x17, 12x18, 20x30, 24x36
is a scaled down version of a vertical shot that comes off the
camera as an 8x12 aspect ratio.
8x10, 11x14 17x22
is the same photo, the white lines show where it would need to
be cropped for an 8x10. You can see that in order to keep
the ball completely in the picture, the players left foot had to be cropped
out. We could keep both feet in this picture, but we would
loose the ball being thrown. This
is why we like to shoot a little loose if possible, like the
first example above.
In a case like this, selecting a
print size from the other available aspect ratios would keep
from loosing any of the image.
The reason someone would choose an 8x10
over an 8x12 size, or an 11x14 over a 11x17 size is because
picture frames are more readily available in these sizes,
however this is finally starting to change. We try to shoot to allow for either size, but
there are times when the larger size is necessary to keep
everything in frame. If you have a question about
this prior to ordering, send us a quick email, be sure to
include the photo ID number of the photo in question, so we
can let you know how the photo would best be cropped.
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How are the photos printed?
Either in-house on professional printers using pigment based archival
inks or via top quality labs printed on Fuji Crystal Archive or Kodak
In either case the ink-paper combination create a brilliant true to life color photo which is estimated to last 75+ years without fading or color shifts, if properly cared for.
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How can I get you to shoot our game or event?
Just ask, we'd love to come if we don't have prior commitments!!
Fill out the Request Coverage
form or simply give us a call to discuss
details. Just so you know, we tend to stay booked many
weeks/months in advance. So waiting until the last minute may
make it impossible for us to accommodate your event.
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Does it cost anything for you to cover our
game or event?
It depends on the event. In some cases we don't charge if the
event is large enough, we are there to photograph a large number of participants,
and we feel the demand is high for quality photos. In
fact if the event is large enough, not only will we not charge you
but it's possible that we'll make
a donation to your organization.
If you are interested in having a professional
photographer photograph your player only we can do that
too. Our Athlete Spotlight can be arranged
based on our hourly fees.
The best thing to do is give us a call
and talk over your needs.
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Does All Action Shots do Team Pictures?
Yes!! We offer a large variety of the standard as well
as unique specialty items at a very affordable cost. We don't cut
corners, we'll bring enough people to make sure your picture day runs smoothly and stays on
time, while providing your organization with professional high quality
photography. Contact us today to discuss
pricing and our availability. Your league will be glad you
More information on our picture
day products and services can be found here by clicking here
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